Call:

(252) 500-4440

Accessibility Policy

The Lineberger Team Accessibility Policy

Last Updated: October 1, 2026

Our Commitment to Accessibility

At The Lineberger Team, we believe every person — regardless of ability — deserves the same opportunity to find a place to call home. For over 40 years, families across Wilson County and the surrounding region have trusted us to guide them through one of life's most important decisions. That trust comes with a responsibility to make sure everyone can access the information, tools, and guidance available on our website.

We are committed to ensuring that our website, linebergerteam.com, and all content and services offered through it are accessible to individuals with disabilities. We actively work to comply with applicable federal and state accessibility and fair housing laws, and we continuously seek to improve the user experience for all visitors.

Legal Framework

This Accessibility Policy reflects our commitment to comply with the following applicable laws, regulations, and standards:

Americans with Disabilities Act (ADA), Title III — which requires places of public accommodation, including commercial real estate service providers, to ensure equal access to goods and services regardless of disability.
Fair Housing Act (42 U.S.C. § 3601 et seq.) — which prohibits discrimination in the sale, rental, and financing of housing on the basis of disability, among other protected classes. As a licensed real estate agency, we are committed to providing fully accessible digital communications in accordance with Fair Housing principles and HUD guidance on accessible digital outreach.
North Carolina Persons with Disabilities Protection Act (N.C.G.S. Chapter 168A) — which prohibits disability discrimination in public accommodations within the State of North Carolina.
North Carolina Fair Housing Act (N.C.G.S. Chapter 41A) — which provides additional state-level fair housing protections aligned with federal law.
Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. § 794d) — referenced as a recognized benchmark standard for accessible digital content.

This Accessibility Policy is incorporated by reference into and governed alongside our Privacy Policy and Terms of Service

Accessibility Standard

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines establish internationally recognized criteria for making web content more accessible to people with a wide range of disabilities, including:

Visual impairments (blindness, low vision, color blindness)
Hearing impairments and deafness
Motor and physical disabilities
Cognitive, learning, and neurological disabilities
Speech disabilities

We are actively working toward conformance with WCAG 2.2 Level AA, the most current published version of these standards, as our website undergoes ongoing updates and improvements.

Conformance Status

We consider our website to be partially conformant with WCAG 2.1 Level AA. Partial conformance means that some content may not yet fully meet all guidelines, primarily due to the inclusion of third-party tools and content that are outside our direct control. We are committed to addressing all known barriers on a rolling basis.

Scope of This Policy

This Policy applies to all pages, content, tools, and services available at linebergerteam.com and any subdomain of this website (collectively, the "Website"), including but not limited to:

Property search and listing pages
Home valuation and mortgage calculator tools
Contact forms and inquiry submissions
Community and market report pages
Our Team and About pages
The Client Login portal
Blog posts, newsletters, and downloadable resources

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies and access methods:

Screen readers**, including JAWS, NVDA, VoiceOver (macOS/iOS), and TalkBack (Android)
Keyboard-only navigation (full site navigable without a mouse)
Browser zoom and text resizing (up to 200% without loss of content or function)
High contrast and forced color modes
Voice recognition software, including Dragon NaturallySpeaking
Screen magnification tools

Our website is designed to function with current versions of major browsers, including Chrome, Firefox, Safari, and Edge. We recommend using the most up-to-date version of your browser for the best experience.

Known Limitations

While we strive to ensure full accessibility across our website, the following areas may present limitations that are actively being addressed:

Third-Party MLS and Property Search Tools — Some property search and listing display features are provided by third-party Multiple Listing Service (MLS) platforms. We are working with our technology providers to improve the accessibility of these tools, but some elements may not yet fully meet WCAG 2.1 AA standards.
Embedded Maps — Interactive property and neighborhood maps (such as those powered by Google Maps) may have limited accessibility. We work to provide alternative text descriptions and address information wherever possible.
Mortgage and Financial Calculators — Certain interactive financial tools embedded from third-party providers may have accessibility limitations. Please contact us directly if you need assistance using these tools.
Legacy PDF Documents — Older downloadable documents (such as past newsletter issues or resource guides) may not be fully screen-reader accessible. We are working to remediate these documents on an ongoing basis and will provide accessible alternatives upon request.
Video and Multimedia Content — We are in the process of adding captions and transcripts to all video content. If captions are not yet available for specific content you need, please contact us.
User-Generated Content — Reviews, testimonials, and other user-submitted content may not fully conform to our accessibility standards. We moderate and update such content when accessibility issues are identified.

Technical Specifications

The accessibility of our website relies on the following technologies:

HTML5
CSS3
JavaScript (ECMAScript)
WAI-ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards identified in this Policy.

Alternative Means of Access

We understand that digital accessibility is an ongoing process, and we never want a technology barrier to stand between you and our services. If you experience difficulty accessing any content or functionality on our website, we encourage you to contact us directly. Our team is glad to assist you by:

Providing listing information, market reports, or other content in an alternative accessible format
Answering questions or completing inquiries by phone or in person
Scheduling an appointment with one of our agents to discuss your home buying or selling needs

You should not need to navigate a difficult website to find your next home in Wilson County. We are here to help — in whatever way works best for you.

Feedback and Accessibility Support

We welcome your feedback. If you encounter an accessibility barrier on our website, or if you believe any part of the site is not meeting the accessibility standards described in this Policy, please let us know so that we can address it promptly.

To report an accessibility issue or request an accommodation:

The Lineberger Team

Website: https://linebergerteam.com/contact) (Contact Form)

Phone: (252) 500-4440

Mailing Address: The Lineberger Team, Wilson, North Carolina

When contacting us, please include:

The specific web page or content you were trying to access
A description of the accessibility barrier you encountered
The assistive technology or browser you were using (if applicable)
Your preferred contact method so we may respond to you

Response Time: We will acknowledge your request within 2 business days and will work to resolve reported accessibility issues or provide an accessible alternative within 10 business days. Complex technical remediation may require additional time; we will keep you informed of our progress.

Formal Grievance Procedure

If you have submitted an accessibility request or reported a barrier and are not satisfied with our response, or if you believe you have experienced discrimination on the basis of disability in connection with your access to our Website or services, you may submit a formal grievance by following the procedure below.

Step 1 — Written Grievance Submission

Submit your written grievance to The Lineberger Team by:

Phone: (252) 500-4440

Mail: The Lineberger Team, Attn: Accessibility Grievance, 405 Nash St #202, Wilson North Carolina 27893

Your grievance should include: your name and contact information; the nature of the grievance; the web page, content, or service involved; any prior communications with us regarding the issue; and your preferred resolution.

Step 2 — Investigation and Response

We will acknowledge receipt of your formal grievance within 5 business days. We will investigate the complaint and provide a written response within 30 calendar days of receipt, unless a longer period is reasonably necessary and we advise you of that extension.

Step 3 — External Remedies

If you are not satisfied with our response, or if you believe a violation of federal or state law has occurred, you may contact the following external agencies:

U.S. Department of Justice, Civil Rights Division** (ADA Title III complaints): www.ada.gov or call 1-800-514-0301 (voice) / 1-833-610-1264 (TTY)
U.S. Department of Housing and Urban Development (HUD)** (Fair Housing Act complaints): www.hud.gov/fairhousing or call 1-800-669-9777 (voice) / 1-800-927-9275 (TTY)
North Carolina Human Relations Commission** (state fair housing and disability discrimination complaints): www.ncdoj.gov or call (919) 716-6000

Equal Housing and Fair Housing Commitment

The Lineberger Team is an Equal Opportunity Employer and operates in full compliance with the Fair Housing Act, the North Carolina Fair Housing Act, and all other applicable fair housing laws and regulations. We do not discriminate on the basis of race, color, religion, sex, handicap, familial status, national origin, or any other protected class recognized under applicable law.

Our commitment to website accessibility is an integral part of our fair housing obligations. If you believe you have experienced discrimination in connection with the rental, purchase, or sale of residential property — including discrimination related to disability and access to information — please contact HUD or the North Carolina Human Relations Commission using the contact information above.

Third-Party Content and Linked Sites

Our website may contain links to third-party websites or integrate tools provided by third-party vendors, including MLS data providers, mortgage calculators, and mapping services. We cannot guarantee the accessibility of third-party content or linked external sites, as those properties are not under our control. We encourage third-party vendors to conform to applicable accessibility standards and will work with our vendors to improve accessible experiences where possible.

Updates to This Policy

We review and update this Accessibility Policy on a periodic basis to reflect improvements to our website, changes in applicable law or standards, and user feedback. We may update this Policy at any time without prior notice. The "Last Updated" date at the top of this page reflects the most recent revision.

Your continued use of our website following any updates to this Policy constitutes your acknowledgment of the current Policy. If you have questions about how this Policy interacts with our Terms of Service or Privacy Policy, please review those documents or contact us directly.

Contact us

If you have any questions or comments about this Accessibility Policy, or if you would like to review, delete, or update information we have about you or your preferences, you can contact us with the following information:

[email protected]

405 Nash St NW Ste 202,

Wilson, North Carolina 27893, USA